COVID-19

Below you will find information about our practice procedures and COVID testing.

Help us to ensure the safety of our patients and staff

Due to the risk of COVID19 community transmission, we have made a number of changes to how the practice will run for the foreseeable future:

  • Solas Medical Waiting Room is currently closed

  • Please do not present to the surgery if you have a cough, cold or temperature

  • Please phone the practice if you wish to make an appointment

COVID-19 Symptoms

  • If you feel you have symptoms of COVID-19, please fill in our symptom screening form at the link below and we will get back to you as soon as possible.

Appointments

  • We are offering phone or video consultations as well as face to face consultations -please consider if your query could be dealt with by phone/video when booking.

  • Our consultation slots will be a maximum of 15 minutes. Where before we had some leeway for these to run longer, we need to stick to this to manage the number of patients in our waiting room.

  • Our staff have been instructed to ask about the nature of your patient queries - this helps us to triage your query to deal with it in the most appropriate way.

Prescriptions

  • Prescriptions can now be sent by email to your local pharmacy

  • Please give 48 hours notice when ordering prescriptions

Attending the practice

  • Please wear a face mask - we can provide one for you if needed.

  • Please wash your hands using alcohol gel provided at the entrance.

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COVID-19 General Information

Please note when booking an appointment, please consider whether you actually need to attend the practice - many illness are mild self-limiting viruses that do not require treatment. We are trying to reduce the risk of spreading any illnesses around by asking patients only to book appointments if necessary. Our reception staff will ask about this when you call. Appointments are generally not needed for repeat prescriptions.

There are a number of simple steps that can be taken to help protect yourself and others from Coronavirus:

  • Regular hand-washing using warm water and soap for at least 20 seconds. If not available, use an alcohol-based hand sanitizer.

  • Avoid touching your eyes, nose and mouth with unwashed hands.

  • Cover your mouth when coughing or sneezing by coughing into your elbow/sleeve and or using a tissue

  • Dispose of used tissues in bins/wash your hands

  • Clean and disinfect touched objects and surfaces – standard household surface cleaners and disinfectants are sufficient.

  • Avoid close contact with people with any respiratory symptoms.

  • Follow local public health guidance and travel advisory information.

  • Wearing a mask to protect yourself is not necessary unless you are personally at high risk of contracting the disease due to being in a high-risk area and having underlying medical conditions.

    As this situation is rapidly evolving, local guidelines will change and be updated frequently. It is important to familiarise yourself with these guidelines as they develop.

Further information and guidance can be found at:

Health Service Executive: https://www2.hse.ie/conditions/coronavirus/coronavirus.html

Department of Foreign Affairs travel advice: https://www.dfa.ie/travel/travel-advice/coronavirus/